Shipping Policy
Shipping Policy
Thank you for choosing OvaHealth! This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through the OvaHealth website (the "Site"). By placing an order through the Site, you agree to the following terms:
Order Processing
We aim to process and fulfill orders as quickly as possible. Orders are typically processed within 3-5 business days of payment, excluding weekends and holidays.
Shipping Methods
We offer standard shipping options for orders in the United States, Canada and Australia. Shipping rates and delivery times vary based on the destination and the selected shipping method, which you can choose at checkout.
Shipping Rates
Shipping rates are calculated based on the order's weight, shipping destination, and the chosen method. Rates will be displayed during checkout before you complete your purchase.
Delivery Times
Orders to the United States, Canada and Australia typically take 2-7 days for delivery after processing.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Use this tracking number to monitor your delivery and estimate the arrival date.
Shipping Delays
While we strive for timely deliveries, delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We appreciate your patience in these situations.
Shipping Address
Please provide an accurate and complete shipping address at checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
Shipping Restrictions
Certain products may have shipping restrictions based on local regulations or carrier policies. If your order is affected, we will notify you and provide alternative solutions.
Shipping Fees
Shipping fees are non-refundable unless the fee was charged in error or if your order qualifies for a refund as per our refund policy.
Contact Us
If you have any questions or concerns about this Shipping Policy or your order, please contact us at info@ovahealth.org.
Thank you for choosing OvaHealth. We appreciate your trust and look forward to serving you!